No Express Lines For Target?

While in a Target Store, the lines were long and those with just a few items were forced to wait with the rest of the crowd.

As a clerk went by the line, one patron asked the clerk why don't they open an express lane for those with 10 items or less.

The clerks response was: Due to the economy, the corporation has stopped that program.

Eh? That makes no sense to me to hurt the consumer and not be able to staff an express line because the economy is off whack.

I got nothing further about that conversation. It took place in a San Jose, CA Target and I have to wonder if the clerk was incorrect.

Does anyone have anything further on this issue? If the clerk is anywhere close to being correct, this is an idiotic maneuver and could be the first death knell bell from the corporation.

Bruce's Place of Thoughts always welcome comments.